CONTENTS, Managing Up
Introduction to Managing Up
Chapter One: Excuse Me, Where Do I Find the Decoder Ring?
Chapter Two: Office Politics
Chapter Three: Help! My Boss Is Young Enough to Be My Child
Chapter Four: Dealing with a Bad Boss
Chapter Five: Toot Your Own Horn, So You Can Be Heard in a Sea of Cubicles
Chapter Six: Please, Sir, Can I Have Some More?
Chapter Seven: Mirror, Mirror, on the Wall
Chapter Eight: Seven Signs Your Time Is Up
CONTENTS, Managing Down
Chapter One: Welcome to Management
Chapter Two: From Me to We
Chapter Three: Acquiring Talent
Chapter Four: You Want Me To Do What?
Chapter Five: Generation Integration
Chapter Six: Dealing with Difficult Employees
Chapter Seven: Should You Care Whether Your Employees Love You?
Chapter Eight: Performance Management
Chapter Nine: You’re Fired!Appendix: Sample Job Description References
"From acquiring talent to tactful terminations, Matuson's approach is to boil down management psychologies to real-world examples and key learning points that are reinforced at the end of each chapter. In this way, both as a guide to managing down and up, the book acts as a timely refresher for those engaged in the daily process of management... Critical to successful management." Management Today
“Common sense is not as common as the phrase indicates — and this book collates a lot of practical people skills. Geared to first-time managers (although many a seasoned one might like to take a sneaky peek to remind them of what they should have learnt long ago), it tackles the tricky problems of all middle managers — that is, you don’t just manage your reports, but your manager as well... Recommended” Talent Engagement Review