Marketing

Understand your customers, what appeals to them and how to sell to them.

What Customers Like About You Adding Emotional Value for Service Excellence and Competitive Advantage Freemantle, David Paperback £17.95	Buzz, The 50 Little Things that Make a Big Difference to World Class Customer Service Freemantle, David Paperback £9.99	Cult of the Luxury Brand Inside Asia's Love Affair with Luxury Chadha, Radha, Husband, Paul Hardcover £20.00	Net, Blogs, and Rock 'n' Roll How Digital Discovery Works and What it Means for Consumers, Creators and Culture Jennings, David Paperback £14.99	Get to the Top on Google Tips and Techniques to Get Your Site to the Top of the Search Engine Rankings - and Stay There Viney, David Paperback £14.99
Consumer.ology The Market Research Myth, the Truth about Consumers and the Psychology of Shopping Graves, Philip Hardcover £20.00	Content is Currency Developing Powerful Content for Web and Mobile Wuebben, Jon Paperback £19.99	Breakthrough Branding How Smart Entrepreneurs and Intrapreneurs Transform a Small Idea into a Big Brand Kaputa, Catherine Paperback £12.99