Details
In her highly acclaimed first book, What's Your Type of Career?, Donna Dunning delivered a set of powerful tools that for the first time linked personality type to career success and helped thousands of individuals chart a path to professional growth and greater job satisfaction. She now turns her attention to the coaches, counselors and trainers responsible for fostering workplace development, establishing benchmark performance and preparing today's diverse and multicultural workforce to meet tomorrow's greatest challenges.
Drawing on the key concepts of the Myers-Briggs Type Indicator© tool and her 20 years of experience working with personality type, Dunning presents a start-to-finish process and toolbox of hands-on, interactive resources that tie personality type to performance improvement. TLC at Work explores the core practitioner competencies that lay the groundwork for a trust-based working relationship and for learning effective techniques to create, coach and monitor a development plan with others. Dunning then turns the spotlight on the five core competencies every worker needs to succeed in today's workplace: self-responsibility, communication, mindfulness, productivity and proactivity. With powerful assessment tools and checklists, practical tips and step-by-step advice, a sample development plan and a detailed guide to eight distinct ways of working based on type, this comprehensive fieldbook provides all the resources needed to establish measurable competencies for specific and definable work roles that accommodate differences, help individuals excel and contribute to improved overall business performance.
Contents
Introduction
Acknowledgments
About the Author
Part 1: Competencies for Developing Others
1 Building Relationships
2 Facilitating Development
3 Self-Responsibility
4 Communication
5 Mindfulness
6 Productivity
7 Proactivity
Summary of the Five Workplace Competencies
References
Index
Donna Dunning, PhD, is a psychologist, author, consultant, certified teacher and member of the MBTI © International Training Faculty. She specializes in the areas of career development, learning and work performance. For over 25 years, she has provided consulting services for a wide range of clients in the public and private sector. She has appeared on Canada AM, CTV, CBC Radio, Access TV and Workopolis TV discussing topics related to human development and workplace performance. Her articles have appeared in Work Span and other human resources publications and web sites.
Donna is the author of more than a dozen publications, including What's Your Type of Career?, Introduction to Type and Communication, TLC at Work, Introduction to Type and Learning and her newest book, 10 Career Essentials.
Donna lives with her husband on Vancouver Island in British Columbia, Canada. They have two adult children.
www.dunning.ca www.facebook.com/people/Donna-Dunning/1146972584?ref=search http://ca.linkedin.com/pub/donna-dunning/3/b63/923 http://twitter.com/DonnaDunning”A masterstroke in the field of talent development and a must for every HR leader, coach, and trainer who needs to teach cutting-edge competencies to people with distinctly different mind-sets and coach them to dramatically alter their behavior.”—Robert Hargrove, author, Masterful Coaching
”I’ve been waiting for a coaching resource that is this clear, this user-friendly, and this robust. This book will help anyone who trains, leads, or coaches others achieve better results in less time.”—Sharon Jordan-Evans, president, Jordan-Evans Group; coauthor, Love ‘Em or Lose ‘Em and Love It, Don’t Leave It
”A very practical, feet-on-the-ground guide for developing workplace competencies and for providing TLC. Joining Dunning in this journey of personal and professional development is fun and highly worthwhile.”—W. Warner Burke, Ph.D., Edward Lee Thorndike Professor of Psychology & Education, Teachers College, Columbia University
”Bravo! I’m convinced the secret to success is one of tailor fitting coaching and development programs based on individual type. Donna Dunning has captured this winning strategy by utilizing personality type.”—Thomas F. Duncan III, manager, human resources, ConocoPhillips; principal consultant, DuncanResearch.com
”TLC at Work uses personality type within a competency framework to help coaches define and develop measurable behaviors. This valuable resource shows professional coaches how to create a practical plan for developing competencies in themselves and others.”—Laura Whitworth, cofounder, The Coaches Training Institute; coauthor, Co-Active Coaching
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