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Reading client behavior in the corporate world is all about reading the C.L.U.E.S.:
C- Characteristics
L- Language
U- Underlying Motives
E- Energy
S- Stories
In her book Coaching C.L.U.E.S.: Real Stories, Powerful Solutions, Practical Tools, Marian J. Thier explains that each word of the C.L.U.E.S. model represents a set of observable client behaviors that can help corporate coaches to assess situations, pinpoint problems and develop winning solutions. Using this innovative framework, Marian Thier relates real-world scenarios where past clients have developed personalized solutions for overcoming problems in the workplace. Each case is broken down according to the C.L.U.E.S. method, complete with case studies involving all five C.L.U.E.S. components. Thier's tools and solutions are concrete, practical and proven. With a birds-eye view and a unique insight into the people skills and coaching processes used inside top Fortune companies, Coaching C.L.U.E.S. is like having a career coach at your fingertips.
CONTENTS
The Clues Model
PART ONE: REAL STORIES AND POWERFUL SOLUTIONS
Silence is Not Golden
Clutter, Clutter, Everywhere and Not a Spot to Think
Pull and Seek
Loop the Loop
Met to Death
The Beginner's Mind for Old Dogs
Buried Alive
Hear Ye, Hear Me
Ideas, Fresh and Delicious
Will the Real Problem Please Stand Up?
Pennies in Your Pocket
PART TWO: THE TOOLKIT, A USER'S GUIDE FOR APPLYING THE FIVE COACHING CLUES
Marian Thier is a Master Certified Coach and founder and principal of Expanding Thought Inc. She has worked with clients that include 3M, Motorola and Exxon-Mobil.
"A consummate professional and a top-notch executive coach, Marian is extremely flexible and innovative in creating multiple learning methods to ensure that people stretch to new levels of breakthrough thinking."
- Lee Ann Southorn, Global Executive Development, Avon Products


